• Sr. Client Managing Director - Media, Tech & Telcom (REMOTE)

    Acxiom LLC Concord, NH 03302

    Job #2404489730

  • The Sr. Client Managing Director owns the entire relationship with one of Acxiom's largest telecommunications clients and others in the telecommunications and technology industries. Oversees and maintains a consultative relationship with the client, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the client to regularly review account and solution performance, identifying and communicating opportunities for additional Acxiom support. In addition, they are responsible for developing the business by identifying and selling additional services within the Acxiom product portfolio.

    WHAT WILL YOU DO:

    • Achieves revenue run rate and incremental growth targets, profitability targets and other sales related goals within named book of accounts.

    • Proactively identifies new revenue opportunities and drives account growth and profitability acceleration including new business, up-sell and cross-sell opportunities.

    • Develops and improves client relationships by providing consultation and expertise: aligning client business needs to Acxiom products, solutions, and services

    • With Senior Leadership Team, establish annual and monthly revenue and bookings forecasts

    • Meets and exceeds revenue targets, and other sales and revenue related goals

    • Responsible for managing within salesforce all records of sales, revenue, and other key account information

    • Creates and maintains appropriate, well-managed pipeline

    • Proactively monitors account(s) and determines avenues for account growth

    • Creates value and differentiates Acxiom services and products from competitors

    • Consults with client on new use cases and capabilities to enable organic growth (including decision engines, digital enablement, analytics, channel expansion, etc.)

    • Leads or facilitates contract negotiations for new business and renewals

    • Escalation points for status, issues, problems, and feedback to client/stakeholders and teams

    • Negotiate contracts on behalf of company

    • Lead client-facing and internal troubleshooting efforts

    • Work closely with delivery team managers helping support overall business strategy

    • Work closely with our agency partners to develop and support overall account strategy

    • Lead Engagement Team for strategic renewals

    WHAT YOU WILL NEED:

    • Bachelor's Degree and 10 years of client management & sales experience

    • Experience managing large complex accounts.

    • Solution selling experience in the Media, Telecommunications and Technology industries.

    • Demonstrated success closing large complex deals.

    • Experience and temperament working in high-pressure, fast-paced environments.

    • History calling on all levels of client organizations, including senior level executives.

    • Ability to articulate and provide example of an understanding of a comprehensive sales process.

    • Fundamental understanding of technology, managed service offerings and the changing digital landscape to articulate Acxiom value and drive new opportunities

    • Ability to draft and review contracts

    • Problem-solving skills

    • Financial and Business acumen

    • Conversational style and ability to ask relevant questions (Solution Selling).

    • Strong history of successful consultative, relationship-based selling

    WHAT WILL SET YOU APART:

    • Master's Degree in relevant field.

    • 15 years of sales and account leadership in a related field.

    • Expert industry knowledge including Media, Technology, Telecommunications

    • Multi-functional leadership experience (Consulting, BPO, General Management, etc)

    • Experience in Marketing and Marketing Technologies, including data insights, analytics and digital marketing experience.

    • Deep knowledge of digital ad tech ecosystem

    • Deep knowledge of digital ad targeting platforms and technology

    • Deep knowledge of the application of consumer and behavioral data in ad tech

    • Proven track record of meeting/exceeding goals involving add-on deals and maintaining install base in large, complex organizations.

    • Proven success in managing clients with multiple lines of business.

    • Ability to map technology solutions to solve business problems or advance business goals.

    • Demonstrated resilience and creativity to gain commitments over challenging sales cycles.

    • Experience with large sales targets

    Travel: 25 - 50%

    #GD17

    Primary Location City/State:

    Homebased - Conway, Arkansas

    Additional Locations (if applicable):

    Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

    Attention California Applicants: Please see our California Consumer Privacy Act notice here (~~~/) .

    Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ~~~ .

    We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

    We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

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    At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.

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    Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (~~~) .

    Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact ~~~ .