• IT Project Coordinator I - Business Relationship Managers - Digital and Technology Partners Hybrid/O

    The Mount Sinai Health System New York, NY 10176

    Job #2318106897

  • Strength Through Diversity

    Ground breaking science. Advancing medicine. Healing made personal.

    IT Project Coordinator - Business Relationship Managers - Digital and Technology Partners, Req# 2801050

    The IT BRM Project Coordinator is a key member of the IT Business Relationship Managers (BRMs), a team of specialists who provide IT site leadership at each hospital campus and IT strategic operations across the enterprise. The IT BRM team is part of Digital and Technology Partners (DTP).

    The IT BRM function has the mandate to establish and maintain relationships between DTP and the business, and to be a strategic business partner helping to increase the value realized from IT assets, investments, and capabilities. The BRM team is the primary DTP liaison and IT advisor to executives and other leaders at all levels of the business. Each BRM is responsible for understanding the business (clinical, operational, other) within the respective hospital geographies, providing awareness and site coordination for major regulatory and IT initiatives, managing the intake of capital & off-cycle projects, and directing IT strategy in support of the overall business strategy.

    The IT BRM Project Coordinator is responsible for supporting the IT BRM team to across the breadth of its responsibilities, with limited, local objectives and under the direct supervision of one or more BRMs.

    Duties and Responsibilities

    • Gathers, prepares, and reconciles stakeholder requests, organizational data and other accurate information needed for BRM scope of work, analysis and decision-making.

    • Provides logistical support to BRMs.

    • Assists or represents BRM team (and DTP as a whole) in site operations and leadership meetings, rounding, project activities or other events as assigned.

    • Assists BRM with project intake processes, including development of business requirements and business cases, research and evaluation of potential solutions for technology requests, and executing relevant DTP processes.

    • Act as an effective listener and communicator to business and technology leadership, as well as across the multidisciplinary healthcare and technology team.

    • As assigned, works with client departments and DTP project teams, workplace technology services (WTS), biomedical, facilities, vendors and other groups as needed to coordinate technology needs or processes within the BRM scope of work.

    • As assigned, handle technology complaints and escalations through established DTP or hospital processes.

    • Prepares (or assists preparation of) logic flow charts, service level agreements (SLAs) and other IT documents and diagrams supporting clinical / IT operations.

    • Prepares (or assists preparation of) reporting related to BRM performance metrics as required.

    • Updates metrics, trackers, spreadsheets and databases.

    • Participate in all IT BRM team processes.

    • Keeps generally informed of trends and advances in healthcare IT.

    • Performs additional duties as assigned or requested.


    Education Requirements

    • Bachelor degree in Technology, Healthcare, Business, Communications, or a related discipline.

    Experience Requirements

    • Three years of related experience as a healthcare technology project team member of which at least one year have been in a leadership position or an equivalent combination of education and work experience.

    Strength Through Diversity

    The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

    • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential

    • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination

    • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers

    We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

    Explore more about this opportunity and how you can help us write a new chapter in our history!

    Who We Are

    Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

    Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke's, and New York Eye and Ear Infirmary of Mount Sinai.

    The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status.

    EOE including Veterans and Disabled


    The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $58,661.00 - $84,000.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.