• Instructional Designer - Telecommute

    UnitedHealth Group Cincinnati, OH 45241

    Job #2173471052

  • UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

    As part of the Community and State Training team the Instructional Designer will be responsible for conducting training needs analysis for the business and developing training materials, communications, and activities to meet the organizations job/role requirements. They will leverage the ADDIE/SAM instructional design framework to design effective blended learning solutions which are learner-centered, organized, accurate, practical, and sustainable. They will use authoring tools to develop and deliver instructionally sound e-Learning modules, micro-learning modules, simulations, video, audio, and animation for our Community & State business partners. They will also maintain, update and improve existing content as needed in a fast paced environment, while upholding established policies and procedures set forth by the company.

    The Instructional Designer will be self-motivated, flexible, a solid communicator and has the ability to work on multiple projects at the same time.

    You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

    Primary Responsibilities:

    • Engage/collaborate with appropriate stakeholders and SMEs to identify business needs, performance goals/gaps and determine appropriate training content

    • Document and maintain project plans for assigned design/development solutions using appropriate templates.

    • Design and develop effective training materials

    • Conduct train-the-trainer sessions to prepare trainers for delivery of content, if appropriate

    • Monitor and analyze training metrics/data/trends and identify areas needing attention to enhance learning effectiveness

    • Provide support/back-up to other members of the team

    • Perform other duties to support projects contributing to educational goals

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

    • Bachelor's degree or equivalent experience

    • 1+ years applying tested instructional design adult learning theories, practices, and methods such as ADDIE and SAM

    • 1+ years developing innovative learning solutions based on business needs (i.e., agendas, quick reference guides, trainer/learner guides, micro-learnings)

    • 1+ years demonstrating ability to conduct Train-the-Trainer sessions to prepare for delivery of training solutions and ensure/validate trainer readiness

    • 1+ years using multimedia tools to develop education or instruction (i.e., Articulate Story Line, MS Office Suite, Adobe Creative Cloud, Camtasia, SnagIt, Vyond or equivalent animation tool)

    Preferred Qualifications:

    • Graphic design experience

    • Ability to effectively deal with ambiguity and cope with change

    • Excellent planning, time management, and communication skills with ability to flex to different audiences

    • Knowledge of Medicare and Medicaid, medical terminology, clinical processes

    Additional competencies:

    • Ability to effectively deal with ambiguity - can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty in a manner consistent with UnitedHealth Group's core values

    • Ability to focus and work effectively in a complex and change-oriented work environment

    • Ability to work independently and within a team environment

    • Ability to work on multiple projects at one time

    • Communicator with skills to flex to different audiences at different levels of understanding and seniority

    • Excellence with communication, planning and time management skills

    • Knowledge of Medicare and Medicaid

    To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

    Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

    Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

    *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.