Robert Half • Owings Mills, MD 21117
Job #2691331603
Description
Robert Half is excited to announce a Production Analyst V with one of our biggest clients in the banking industry:
This role is a Product Support/Systems Support role for the corporate technology systems serving HR, Finance, Legal and Enterprise Risk business units. We are looking for a motivated individual, driven to learn fast and contribute to the teams' success.
Role Summary & Job Responsibilities
Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels
Evaluates and acts on the production readiness for technology solution implementations and application deployments
Analyzes performance trends and crafts action plans to address potential impacts prior to impacts occurring
Demonstrates root cause analysis skills for investigation of incidents impacting technology availability
24x7 on-call rotation is required for this role (including off-hour, weekend and holiday coverage)
Ensures incidents impacting technology availability are resolved within policy standards
Accountable for your own work and effective coordination of process and information with others
Works independently within guidelines and policies for ongoing work; may receive general mentoring on new assignments
Proactively helps team members and makes suggestions to improve practices
Proactively looks for automation opportunities
Help shape new technology standards with bringing on new fresh ideas
2 days onsite, 3 days remote in Owings Mills, MD
Requirements
programming language and/or scripting language through work or educational
background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL
statements; solid knowledge of SFTP (secure file transfer protocol).
application issues through Splunk logs preferred
buckets, Splunk, Cloud Watch, Grafana/Pathfinder)
Production support experience - 24/7 support, fast paced
Experience with Workday and/or Oracle Cloud is preferred.
Typically requires 2+ years of relevant experience (Production
Support/Application Support) working in a technical environment and solving
technical issues related to applications, servers, database connectivity, etc.
programming language and/or scripting language through work or educational
background (Python, PowerShell, Unix shell, etc.) + ability to write basic SQL
statements; solid knowledge of SFTP (secure file transfer protocol).
domains (Windows, Unix, Scripting, AWS, Splunk)
Is adaptable and able to learn quickly
Shows ability to work independently, as well as in a team
environment
written communication skills
batch support preferred
application issues through Splunk logs preferred
preferred
Innovation starts with people.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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