Kaiser Permanente • Denver, CO 80238
Job #2682188962
SEIU Local 105 - $18.22 -$20.57
"May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: ~~~.
Greets members/patients at curbside and transports to various locations throughout the campus. Maintain wheelchairs and gurneys in proper working order. Makes members/patients and their needs a primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.
Greets members/patients using wheelchairs or gurneys & transports to various locations on the medical campus.
Assists patients to vehicles.
May be required to lift patients using proper body mechanics & lifting techniques.
Responds immediately to patients & medical staff requests; as well as providing basic customer service to patient.
Communications w/ patients in a kind & caring manner.
Cleans wheel chairs & gurneys.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
Supports compliance & KPs Code of Conduct by adhering to federal & state laws & regulations, accreditation & license requirements, by policies & procedures.
Responds appropriately to observed fraud & abuse.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors.
Experience
Education
License, Certification, Registration
Strong customer service skills.
Position requires moving and transporting patients throughout the entire shift.
Demonstrated customer service skills, customer focus abilities & the ability to understand KP customer needs.
In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.
Patient transporter position for Franklin MOB.
Monday-Friday (4:30pm-11:30pm)
COMPANY: KAISER
TITLE: Patient Transporter
LOCATION: Denver, Colorado
REQNUMBER: 1272216
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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