Operations Learning & Development Specialist

At WestRock, our culture is built upon shared values and behaviors - they are fundamentals for winning together. Integrity - Respect - Accountability - Excellence are the standards of our behavior.

The Opportunity

WestRock is committed to developing our most critical asset - our team members. Our mission is to partner with business and SME's to align, design, and support delivery of all operations and technical capabilities across supply chain through the Ops, L&D Network to drive a learning culture and system that is World Class.

The Operations L&D Specialist oversees the training processes, standards, and tools locally. The role partners with the operations team to ensure training is tracked, measured and available for Operator/Craft Certification. They will partner with the Division, COE Team to implement and improve learning standards and systems locally and measure and track training in the local LMS.

Major Job Responsibilities

• Manages Operator and Maintenance Training Annually

• Execute & Improve New Hire Orientation/ On Boarding Training and On the Job Training

• Ensures Compliance Training is automated, tracked and reported on through partnership with safety, quality and environmental

• Assists with the training tracking, evaluation, and measurement of training locally

• Supports learning solution creation and content updates as needed

• Administers numerous general training requirements for the team

• Keeps detailed records of all training

• Additional duties as assigned

How you will impact WestRock

• Improve local team performance through increasing skills and time to certification processes

• Key system owner ensuring we can see skill gaps and forecast future skill needs prior to losing our talent

• Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training

What you need to succeed

Critical Skills/Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.

• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work

• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams. (self-awareness)

• Accountability: Holds self and others responsible for actions and results.

• Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams

• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.

• Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes

Technical Skills

• 1 - 3 years' experience managing a Training System (preferred)

• Knowledge of Learning Management Systems

• Microsoft Office - Word, Excel, Outlook, PowerPoint, Forms

• Industry knowledge

Other Qualifications

• Facilitation/Presentation Skills

• Influencing

• Partnering

What we offer

• Corporate culture based on integrity, respect, accountability, and excellence

• Comprehensive training with numerous learning and development opportunities

• An attractive salary reflecting skills, competencies, and potential

• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work

WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at ~~~.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.