Human Resources Controls Associate

An exciting opportunity to join JP Morgan's human resources control team.

As a Human Resources Control Associate apart of Human Resources Control Team you will be focused on performing activities and/or roles required to support the management of internal and external outsourcing programs within the LOB which require oversight; monitoring and execution of administrative tasks to comply with the Firm Policy and Standards. On the Outsourcing Support Team, you will be executing key tasks and/or roles in the end-to-end process to ensure timely completion of requirements. You should have analytical and process management skills to support multiple diverse validations and operational tasks within defined timelines, while maintaining procedural and control discipline. The role provides exposure to various LOBs and Functions and provides an opportunity for the individual to partner with the LOB and Firm project leads.

Job Responsibilities:

• Produce key indicators of the portfolio assigned to allow the business owners to be aware of the progress, efficiencies, or key challenges

• Provide reporting and analysis of trends as requested in support of the portfolio of Engagements for monitoring purposes

• Assists the Delivery Manager and/or Portfolio Manager in coordinating activities to ensure timely completion of outsourcing deliveries

• Escalates instances of a Delivery Manager non-compliance with deliveries and determine course of action

• Assist the centralized team lead ensuring the roles and activities assigned are performed per the firm standards across the HR functions/processes

• Guide and collaborate with the HR stakeholders; Firm members and project leaders to simplify complex requests into business aligned language

• Support ad-hoc requests, validate business case analysis, plan incremental workload, and provide informational reporting driven by firm or LOB projects

• BAU - Execute day to day activities required by the role assigned by handling outsourcing queries, provision of basic instructions and executing tasks and actions in the source systems

• BAU -Document business approvals of key actions for audit trail

Required Qualifications, Skills and Capabilities:

• Bachelor's degree required.

• 4+ years of project management and overall business management experience in a complex organization and control environments

• Advanced analytical skills, problem solving, good critical thinking and decision-making skills; as well as the ability to effectively manage deadlines

• Excellent interpersonal and time management skills

• Ability to work in pressure-oriented environment and able to handle multiple tasks

• Proven ability to multi-task and quickly assess and adjust priorities

• Demonstrated experience with planning, issue resolution and leadership skills

• Strong partnership and analytical skills to identify incremental workload and plan accordingly.

• Ability to partner with core and support teams at all levels is key to meet the assignments

• Handle multiple tasks, perform administrative work to complete the actions within the timelines .

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans