Front Office Manager (Medical Background)

Front Office Administrative Assistant (Medical Background)

Kelly Services is seeking a detail-oriented and organized Front Office Administrative Assistant to join our medical practice. The Front Office Administrative Assistant will play a crucial role in providing administrative support to the front desk staff and ensuring a positive experience for patients and visitors. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities:

1. Greet patients and visitors in a friendly and professional manner, and direct them to the appropriate areas.

2. Answer phone calls and inquiries, and provide information or assistance as needed.

3. Schedule patient appointments, confirm appointments, and manage appointment calendars.

4. Register new patients, collect and verify demographic and insurance information, and update patient records accurately.

5. Verify insurance coverage, obtain pre-authorizations, and process insurance claims as necessary.

6. Assist patients with completing medical forms and consent documents.

7. Manage patient check-in and check-out processes, collect payments, and issue receipts.

8. Maintain cleanliness and organization of the reception area and waiting room.

9. Coordinate with medical staff to ensure smooth patient flow and timely communication of patient needs.

10. Assist with administrative tasks such as filing, scanning, copying, and faxing documents.

11. Order and maintain office and medical supplies, and ensure equipment is in working order.

12. Follow established protocols for handling confidential patient information and maintaining patient privacy.

13. Collaborate with other administrative staff to support the overall operation of the medical practice.

Requirements:

1. High school diploma or equivalent; additional education or training in medical office administration is preferred.

2. Previous experience in a medical office or healthcare office setting is required.

3. Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook) and electronic medical records (EMR) systems.

4. Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and providers.

5. Strong organizational skills and the ability to prioritize tasks effectively.

6. Attention to detail and accuracy in data entry and record-keeping.

7. Ability to maintain composure and professionalism in high-pressure situations.

8. Willingness to adhere to established policies, procedures, and protocols.

9. Knowledge of medical terminology and insurance billing processes is a plus.

10. Coding experience is REQUIRED

Location: Fort Worth

Hours: M-Thurs, 8am-2pm

Pay: $20-23hr

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (~~~) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.