Bilingual customer service representative

Description

You might be interested in this Bilingual Customer Service Representative position via Robert Half, in a dynamic, rapidly changing call center. If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for work in Fort Lauderdale, Florida and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you!

What you get to do every day

• Handle incoming telephone calls

• Provide accurate, friendly customer service in a timely fashion

• Receive and send written business correspondence

• Be a part of business development by actively cross-selling and referring customers

Requirements

-Fluent in the Spanish language

• Ability to fully communicate, both written & verbally in Spanish

• Ability to recognize, evaluate, and resolve problems effectively

• 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

• Microsoft Office knowledge required

• Excellent written, verbal and social communication skills

• Proven computer skills

• Strong customer service and office administrative skills

• Experience performing extensive research to resolve complex customer inquiries

• Ability to interact effectively with internal and external partners and clients/customers

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Filing experience highly desired

• Administrative Assistance experience preferred

• Proven knowledge of scanning

• Data entry experience

• Deep understanding of Spreadsheets

• Knowledge of Microsoft Excel

• Positive attitude and an engaging businesslike approach

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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