You see both the big picture and the small details that lead to successful solutions, and you know how to make them all work together. You're passionate about software and how it can help some of the world's leading companies move forward through innovation.
About the job
As a Customer Relationship Manager (CRM) Business Analysis Manager, you are responsible for identifying, developing and putting into practice the right CRM solutions. You give sound advice on project management, business process development and implementation to meet business objectives. You're comfortable to give the mentorship and training that helps users work with the latest systems and technologies expertly.
Day to day, you will:
You're an excellent communicator who is comfortable sharing complex technical information to expert and non-expert colleagues and clients verbally and in writing. You probably have a Bachelor's degree, preferably in Computer Science, Business Administration, Finance or Information Technology. You already have around five years of experience in business systems analysis, design or management, and at least three years of managing business and technical teams.
Your experience includes: